Fresh Seafood, Delivered With Care

• We currently deliver to selected locations and serviceable pin codes.
• Delivery availability is confirmed based on the delivery address provided at checkout.
• Orders placed for locations outside our service area may not be accepted.

• Orders are delivered within the estimated delivery time displayed at checkout or communicated at the time of order. In most cases, we strive to deliver the ordered products within 30-60 mins of time.
• Delivery times may vary depending on location, order volume, weather conditions, traffic, and other unforeseen circumstances.
• Customers are requested to provide a complete and accurate delivery address and contact number.

• Delivery charges, if applicable, will be displayed during checkout before the order is confirmed.
• Delivery charges may vary depending on the delivery location, order value, or other applicable conditions.

• Fresh seafood is carefully packed using appropriate hygienic packaging methods to help maintain its freshness during transportation.
• Orders are handled with care from preparation and packing until delivery.
• Customers should check the package and products upon delivery.

• While we make every effort to deliver orders within the estimated time, delays may occur due to traffic, weather, operational issues, or other circumstances beyond our control.
• In case of a significant delay, our customer support team may contact the customer with an update.

• Customers should be available at the provided delivery address to receive their order.
• If delivery cannot be completed because the customer is unavailable or the address/contact details are incorrect, additional delivery arrangements or charges may apply.
• Please ensure that the delivery address and contact number provided during checkout are accurate.

• Where tracking is available, customers may receive delivery updates through the contact details provided while placing the order.

• If you receive a damaged, incorrect, or significantly different product from what was ordered, please contact our customer support team as soon as possible with your order number and relevant photos/videos.
• Our team will review the issue and provide an appropriate resolution according to our Returns & Refund Policy.

For questions or assistance regarding your delivery, please contact our customer support team with your order number and registered contact details.